Shipping policy
At Malaya Soles, we strive to process and ship your order as quickly as possible.
Processing Time
- Orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- During new drops, sales, or holidays, processing times may take slightly longer.
Shipping Time
- Standard shipping typically takes 5–10 business days.
- International shipping times may vary depending on the destination.
- Once your order has shipped, you will receive a confirmation email with your tracking information.
Free Shipping
We offer free shipping on orders over $100.
Incorrect Address
Please ensure that your shipping address is correct before placing your order. Malaya Soles is not responsible for delays or lost packages due to incorrect shipping information.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us at info@malayasoles.com and we will do our best to assist you.
